We’re excited to welcome you to your new home! We’ve managed hundreds of properties over the years, so we know how important it is to have a smooth and stress-free move-in process.

 

Here are some answers to the most frequently asked tenant questions:

 

We’ll give you a call to share the good news! We aim to inform all applicants within 5-7 days of their application, so you won’t have to wait long.

 

We’ll work with you and the landlord to find a move-in date that works for everyone. This is usually within 4 weeks of the application being accepted.

 

We’ll send you a tenancy agreement to sign via email. We use e-signatures, so you can sign this document from the comfort of your own home. Learn more about e-signatures here.

 

Yes, our team will carry out a full inventory before you move in. This will detail the condition of the property, and we’ll email it to you. You’ll have 7 days to look over the inventory and sign it. We’ll also send over the meter readings, EPC and gas safety certificate so you have these on hand.

 

We’ll need your guarantor to come into the office and sign the agreement with their photographic ID around the same time that you sign your tenancy agreement.

 

On the agreed move-in date, you’ll need to come into the office to pick up your keys and pay the remainder of your deposit along with your first month’s rent. All the exact figures will be outlined to you during the application process. We’ll talk you through our repair reporting procedure, give you our emergency contact details and explain how to set up your bills and pay your rent.

 

We’re always happy to answer any questions you have. Get in touch with our team at 01482 562 562.

 

We hope you have a wonderful move!